Privacy policy
Studio Sieluisa processes all customer data confidentially.
Privacy statement
Updated 09.02.2022
Studio Sieluisa 3153568-1
Rajamäentie 8, 06650 Porvoo
studio@studiosieluisa.com
The person responsible for the register
Isabella Suutari
+358 40 557 7885
isabella@studiosieluisa.com
What information is collected?
Studio Sieluisa requests your name, address, phone number, e-mail address and possibly additional information related to the product when placing an order. In addition, the order information of the online store stores the information you provide when ordering, such as product content, payment method and delivery method.
With the help of cookies, we also collect:
The user's IP address, location and times, the pages used and the time spent on them, as well as the web address from which the user has entered the online store.
What is personal data used for?
Personal data is used to manage customer relations, order delivery and processing, and archiving. In addition, we use the Google Analytics analytics tool, with the help of the collected data we can develop our online store and our products.
Basis and purpose of personal data processing
The legal basis for the processing of personal data is the legitimate interest of Studio Sieluisa, which is based on the customer relationship between the client and Studio Sieluisa. Collected personal data is used to identify the user for online store customership.
Use of cookies
On our website, we use the so-called cookie function, i.e. cookies. A cookie is a small text file that can be sent to the user's computer and stored there, which enables the website administrator to identify visitors who visit the website frequently, to facilitate the login of visitors to the website, and to enable the compilation of composite information about the visitors. With the help of this feedback, we are able to constantly improve the content of our pages. Cookies do not damage users' computers or files. We use them in such a way that we can offer our customers information and services according to the individual needs of each.
If the user visiting our pages does not want us to receive the above-mentioned information with the help of cookies, most browser programs enable the cookie function to be turned off. This is usually done through the browser settings.
However, it is good to take into account that cookies may be necessary for the proper functioning of some of the pages we maintain and the services we offer.
How long are personal data kept?
We keep your personal data for as long as is necessary to fulfill the purposes of use of the register.
In addition, some information can be kept longer to the extent that it is necessary to fulfill the obligations set by law, such as accounting and consumer trade responsibilities.
Transfer of information to third parties
We hand over information to Posti for the purpose of delivering orders.
We hand over the payment information to the credit institution that received the order for processing the payment.
Customer rights
You have the right to get access to personal data, confirmation of whether your personal data is being processed and the right to receive a copy of your personal data.
You have the right to request the correction of inaccurate and incorrect personal data and the right to have incomplete personal data completed by providing the necessary additional information.
You have the right to request the deletion of your personal data if they are no longer needed for the purposes for which they were collected or if your personal data has been processed unlawfully.
You have the right to restrict the processing of your personal data in the following cases: you dispute the accuracy of the personal data, the processing is illegal and you object to the deletion of the data and instead demand the restriction of their use. You have the right to limit data processing if your personal data is no longer needed for the original purposes of the processing, but you need it to prepare, present or defend a legal claim.
You have the right to object to the processing of your personal data at any time on grounds related to your personal special situation.
If you have joined Studio Sieluisa's email list, you have the right to remove yourself from the list at any time. You have the right to receive and transfer your data to another controller.
You have the right to file a complaint with the supervisory authority if you believe that the processing of your personal data violates the law.
Contacts
In all questions related to the processing of personal data and in situations related to one's own rights, the customer should contact the person in charge of the register by e-mail to the address isabella@studiosieluisa.com or by post to the address mentioned for the controller.